Our Standards

My Craft Zone

Manufacturing Standards

Origin: All plushies are made in Shanghai, China, with high-quality standards.

Materials: Regularly stocked with over 30 premium fabrics in 30-300 colors.

Embroidery Thread: 75D premium embroidery thread for intricate detail.

Quality Control: Manual inspection for all products to ensure no defects.

Revision: One free revision is supported for all custom-made products.

My Craft Zone

Revision Standards

Our pricing includes the cost for one round of free revisions. However, our process involves the following steps:

1.Post-payment, we will confirm the fabric, craftsmanship, and expected outcome with you. If you have any concerns, this is the stage to raise them.

2.During production, should there be any aspects that might not be feasible, we will communicate with you to confirm how to proceed.

3.After the first version is produced, you can provide feedback for revisions. We will faithfully make the requested adjustments based on your suggestions. About 50% of our customers are satisfied with the first version.

4.The second version will be the final product. Over 95% of our customers are satisfied with the second version.

5.However, if you require further revisions before shipping, an additional fee of $30 per revision will apply. Nevertheless, the sample fee is refundable when bulk orders reach a certain quantity. If the product has already been shipped, any further revisions will be treated as a new sample, requiring you to place a new sample order.

My Craft Zone

Service Standards

Language: Fluent English.

Response Time: Replies within 24 hours.

Order Follow-up: Immediate communication for any issues in design or production.

My Craft Zone

Shipping Standards

Packaging: Ensuring safe delivery with appropriate packaging.

Customized shipping solutions tailored to your needs.

My Craft Zone

Copyright & IP

Copyright: All copyrights are retained by the artists.

IP: Safeguarding artists' original copyrights and combating piracy in collaboration with artists.